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Home Reward Points Terms Of Conditions

PerfectLensWorld Reward Points Terms Of Conditions

Article 1 (about purpose of rules)

Clause 1:

When a PerfectLensWorld ("PLW") provides PLW point service to its members, rules shall be based on the below terms and conditions.

Clause 2:

In the event rules are not specified herein, member rules shall apply to this service in such cases.

Article 2 (about the granting of the points)

Clause 1:

Member gives PLW points to PLW at the time of purchase of articles in accordance with PLW method. Points will not be given to non-PLW articles.

Clause 2:

Points will be applied to target products for purchases made by friends after a fixed period of time established by PLW.

Clause 3:

PLW decides beforehand the products targeted for point grants, the number of grants of points, and the conditions of point grants.

Clause 4:

PLW has the authority to make final decisions about the acceptability of granting points and the number of points assigned to a member, and the member shall assent to this.

Article 3 (about the management of points)

Clause 1:

Using a predetermined method, we notify members of the number of points a member receives and uses and also with a member’s balance of points.

Clause 2:

We shall make the final decision about the number of points with respect to the previous clause, and the member shall assent to this.

Clause 3:

When the number of points of Clause 1 are in dispute, the member shall promptly provide an explanation to PLW of the position taken by the member.

Article 4 (about the use of points at the time of settlement)

Clause 1:

As for members, payment of the settlement cost (including product price, delivery and service charges) shall be determined in accordance with our method of calculation. The transfer fee is excluded.

Clause 2:

We may add conditions on products and limit the use of points for items covered in Clause 1.

Clause 3:

When a member cancels a Clause 1 settlement, as a rule, a return of points takes place without a return of cash. But a cash amount of point equivalency may be returned from the site that settles an account when the return of points is impossible.

Clause 4:

When cancellation and settlement at the convenience of the member concerned takes place after settlement has been reached in accordance with Clause 1, we shall not return used points to the member.

Clause 5:

If the settlement price is increased for some reason after the member uses the points to pay the settlement price, the member shall pay the increased amount by another payment method. However, if the member has used points to pay the full payment price and has selected to use all the points he/she holds for payment, the amount will be increased according to the limit on the number of points used set by PLW. The points held by the member shall be used first for payments. If the remaining amount of points is insufficient for the increased amount or if the maximum number of points that can be used is exceeded, the insufficient amount shall be paid for by another payment method.

Clause 6:

If the member uses points to pay the full payment price and then the payment price is reduced for some reason, the points or cash will be returned in accordance with the preceding clause. If the member uses points for partial payment of the payment price and then the payment price is reduced for some reason, the payment method selected at the time of the payment will be refunded first. If there is a shortage in the amount, points or cash will be refunded in accordance with the preceding clause.

Clause 7:

If the member chooses to use all the points held in a transaction to pay the settlement price, after the transaction, new points will be given or returned to the member within a certain period specified by PLW. The points granted or returned in accordance with the limit on the number of points applied by PLW shall not be applied to payment of the settlement price of the transaction.

Article 5 (about points use by a third party)

Clause 1:

Points must be used by the member himself/herself and cannot be used by any third party. PLW will determine that the points are used by the member himself/herself when he/she confirms that the user ID and password entered when using the points match the registered ones by the method specified by PLW. If the transaction is fraudulently manipulated by a third party, PLW will not return the points used and will not be liable for any damages cause to the member.

Article 6 (Cancellation and disappearance of points)

Clause 1:

After PLW has granted points, if there is a reason that PLW deems it appropriate to cancel the points granted, PLW may cancel the points granted by the target transaction.

Clause 2:

If PLW determines that a member falls under any of the following situations, PLW may cancel some or all of the points held by the member without notifying the member in advance:
(1) Illegal or wrongful activity
(2) When there is a violation of this agreement, membership agreement or other agreement/ rules established by PLW
(3) When PLW determines it is appropriate to cancel the points given to the member

Clause 3:

If the member does not carry out the applicable transaction within the period specified by PLW, the points will automatically be extinguished.

Clause 4:

PLW does not make any compensation for cancelled or extinguished points and takes no responsibility for this occurrence.

Clause 5:

If the member cancels points in accordance with Clause 1 or 2 after using the points held for settlement in accordance with Article 4, the transaction settlement (“point use transaction”) may be cancelled or put on hold.

Clause 6:

If the member has already executed or intends to execute the point use transaction after points are cancelled, the member immediately pays the shortfall due to the cancellation of points by cash or the payment method specified by PLW. Payment is immediately due to PLW.

Article 7 (prohibition of points transfer, consolidation)

Clause 1:

Members cannot transfer or pledge their points to other members or share points among members.

Clause 2:

If one member has multiple member registrations, the points held by each member registration cannot be consolidated.

Article 8 (about non-conversion into cash)

Clause 1:

Members cannot convert points to cash under any circumstances.

Article 9 (about accidents, etc.)

Clause 1:

In the case of an accident such as delay, theft, loss, damage, etc. during or after delivery of the product in the transaction subject to the settlement set out in Article 6, PLW shall not return points and takes no responsibility for the accident.

Article 10 (about suspension/loss of member qualification)

Clause 1:

If a member loses his/her status, he/she shall lose the points he/she holds and all other rights regarding the use of this service and shall not acquire any right of claim against PLW.

Article 11 (exemption from responsibility)

Clause 1:

PLW will operate this service at the highest standards at all times, but PLW does not guarantee that no difficulties will occur. In case of system delay, interruption, stoppage, loss of point data relating to computer and communication line failure, difficulties using points, damage caused by unauthorized access to data, or any other damages caused to members regarding this service, PLW unequivocally take no responsibility.

Article 12 (about service changes)

Clause 1:

PLW without prior notice to the member reserves the right to make changes to the content of this service or the conditions for providing this service (including without limitation suspension or discontinuance of point grants, changes to the number of points granted or the number of uses); this service may be terminated or suspended. The member shall consent to this in advance.

Clause 2:

PLW shall not be liable for any loss or damage caused to the member due to changes as set out in the preceding clause.

1/March/2021 Enactment

The period specified by PLW in Article 6.3 shall be 12 months. If there are unclear points about the Reward Points, please check PerfectLensWorld Reward Points FAQ