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Information for Customers

What is PerfectLensWorld?

We are an exporter of contact lenses and provide an easy-to-use online store for customers. Our system will take your order and send you e-mail updates as your order is processed and shipped. You can also contact us via e-mail should you have any questions about your product, order, or the shipping process. Our contact information is listed below. Please note that it is your responsibility to use the contact lenses as directed by the manufacturer and you are responsible for any problems derived from misuse. This includes ensuring that you have routine medical examinations as prescribed by your ophthalmologist and following his/her directions. Use only lenses prescribed to you by a certified lens care professional.

Lens Information for Customers

When ordering contacts with us, please provide your prescription as shown on the image (when applicable).

Please note: If your prescription includes "Cylinder” (CY) or “Axis” (AX), we cannot fulfill that order. Currently we do not carry lenses for toric, astigmatism, multifocal, presbyopia, or bifocals.

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Your Lens Data Glossary

    This represents the visual correction such as -1.00, -7.50 and -9.00. As the magnitude of the number gets higher, the visual correction gets stronger. The visual power 0.00 is available on coloured lenses for customers with no need of correction.
  • BC
    BC (Base Curve) represents the curve of the contact lens such as 8.3, 8.6, or 9.0. As the number gets smaller, the curvature increases. This helps to ensure a comfortable fit.
  • DIA
    DIA represents the diameter of the contact lens. Most of the time, DIA comes in only one size, but some lens types may have more than one available.
  • CY/AX
    Both CY (Cylinder) and AX (Axis) numbers are seen in prescriptions and lenses for astigmatism. We do not carry this type of lens.

Tips for Ordering Contacts

  • ●  Please use the newest prescription provided by your eye care professionals.
  • ●  Where applicable, please select the PWR (power) and BC (base curve).
  • ●  We do not carry contact lenses for astigmatism/toric, multifocal, presbyopia, or bifocals.

Terms of Use

When you purchase the contact lenses with us, you agree to the following terms:

  • Contact lenses are medical devices and your eyes must be examined by ophthalmologist before purchasing our merchandise.
  • You need to follow the instructions provided with the contact lenses and also the guidance/instructions from your ophthalmologist.
  • We strongly suggest having your eyes checked periodically as directed by your ophthalmologist.
  • If you notice any problems while using the contact lenses, immediately remove the lenses and contact your ophthalmologist.
  • You agree that you are purchasing the contact lenses for individual use, You must agree to not re-sell the products to a third party or give them to anyone other than the person holding a valid prescription from ophthalmologist.

Guaranteed Quality

  • All products are fully certified by the manufacturer.
  • We take every precaution during the packaging and shipping of your lenses, but it is important for you to verify the integrity of the internal packaging before wearing the lenses.
  • If there is something wrong with the internal packaging or the contact lenses, please contact us immediately by using the inquiry form.

Company Information

PerfectLensWorld is an easy-to-use online store, offering premium contact lenses at low prices. If you ever have any questions not answered in our FAQ page, please reach out to us via our Contact Page.

LM Global Enterprises Ltd. Unit 118, 6741 Cariboo Road, Burnaby BC V3N 4A3 Canada