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Contact Us

If you’ve read our FAQs and still have questions, our Customer Support team is happy to help. You can contact us by:

*Note: To receive important updates, please add info@perfectlensworld.com to your contact list.

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Use Our Inquiry Form For:

  • ●  Information about our products or policies
  • ●  Help with an order, return, or exchange
  • ●  Details about referrals, loyalty programs, or coupons


When filling out the form, please include your Order ID. Your Order ID can be found in My Account, on order receipts, and confirmation emails.

Fields marked with (must) are mandatory

Category of your inquiry*
Email Address* eg) someone@perfectlensworld.com

Please ensure to type in your Email address correctly, otherwise reply will not reach your inbox.

First Name

Last Name

maximum length 20 characters
Order ID

eg) UP08010110000001

If your inquiry is about delays or a defective lens please fill this in.
maximum length 1000 characters

Our Customer Support Center hours are Monday through Friday, from 9 am to 5 pm PST/PDT.

*We are closed on weekends & holidays.

Address : 118-6741 Cariboo Road, Burnaby, V3N 4A3 British Columbia, Canada