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Home > FAQ > About the lens data

Q01. Where can I find my lens data?

arrowFor customers currently using contact lenses:

  • ●  Your contact lens boxes contain the power, diameter, and base curve of your lenses.

arrowFor customers who do not have their contact lens boxes:

  • ●  Please use the newest prescription provided by your eye care professionals.
  • ●  Once you have purchased lenses, your prescription and your contact lens boxes will contain your lens information.
  • ●  When applicable, please provide the PWR (power), BC (base curve) and DIA (diameter) information into your order.
  • ●  We do not carry toric lenses or +PWR lenses. Therefore, you will not find CY or AX on our boxes.

To see how to locate your lens data or prescription,click here.

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Q02. Are BC and PWR different depending on the lens manufacturer?

Because of global standards, all manufacturers must use the same notation for PWR and BC. However, lens size, thickness, design and processing methods are different depending on the brand and the manufacturer. If your contact lenses have been prescribed for astigmatism, they may feel different depending on the manufacturer. to remove. We strongly suggest having your eyes checked as directed by your ophthalmologist and following his/her guidance on lens selection.

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Q03. Is it possible to use contact lenses if the DIA is different from my lens data?

We strongly suggest having your eyes checked as directed by your ophthalmologist and only with his/her confirmation should you use lenses with different DIA.

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Q04. Do you have multifocal, toric & astigmatism, or +PWR contact lenses?

At the moment, we do not carry these specific products. If we do carry them later, we’ll be sure to email you an update.

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Q05. Why can’t I find my prescription strength in your products?

Due to stock constraints, we only carry a limited selection of lens strengths, especially in higher PWR.

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